Case Study: The Cloud Operations Philosophy Powering Glamping Resorts
- 友貴 竹内
- 7 days ago
- 2 min read
Bringing “Beyond‑ism” to North America: 24/7 Cloud Operations
This article is part of a customer case study series by our parent company in Japan, Beyond Co., Ltd., a leading multi-cloud solutions and managed service provider. Thanks to our North American subsidiary, Beyond GTA Inc., based in Toronto, Canada, we are proud to bring our uniquely Japanese service philosophy—what we call "Beyond‑ism"—to clients around the world.
What is “Beyond‑ism”?
What sets us apart from many other cloud infrastructure and operations providers is simple: we don’t just deliver a service—we stay by your side, every step of the way.
Rooted in Japan’s “customer-first” culture, our team works with precision, pride, and care—not for a paycheck, but to truly support your success. By leveraging the time difference between Japan and North America (EST), we ensure that someone is always watching, always ready, around the clock.
About Us: Beyond Co., Ltd.
Beyond Co., Ltd. was established in 2007 and is a trusted multi-cloud Managed Service Provider (MSP) headquartered in Japan. Our core capabilities include:
350+ corporate clients
3,500+ servers under management
5,000+ incidents resolved monthly
Deep technical expertise across AWS, Google Cloud Platform, Microsoft Azure, Oracle Cloud, and more
In 2019, we established our North American subsidiary, Beyond GTA Inc., in Toronto, Canada. This move allows us to extend the same high standards and dedication to operational excellence to clients in North America and beyond.
Case Study: Booking Resort Co., Ltd.
Have you ever tried glamping?
Booking Resort Co., Ltd., founded in 2013 and headquartered in Osaka, Japan, provides end-to-end support for the accommodation and tourism industry, with a strong focus on glamping and resort properties.
Their core services include:
Marketing and customer acquisition support for accommodation facilities
Operation of online booking platforms, including Resort-Glamping.com (in English) and Inuyado (in Japanese).
Strategy, branding, and procurement support tailored to each client’s needs
🔹 With experience supporting over 30 glamping facilities across Japan, Booking Resort has earned a reputation as a trusted and capable partner in the hospitality sector.
Their main booking site, Resort-Glamping.com (in English), is one of the country’s fastest-growing glamping reservation platforms, serving both operators and travellers nationwide.
🔗 Corporate website:https://www.booking-resort.jp/company/ (in Japanese)
Beyond’s Cloud Infrastructure Support
To ensure fast, stable, and reliable performance of Resort-Glamping.com and Inuyado, Beyond provides Booking Resort with:
24/7/365 cloud/server operations, maintenance, and monitoring
Regular middleware version updates and system health checks
Verification server construction and ongoing technical support
Infrastructure built on Sakura Cloud, a Japan-based cloud platform
Results: With this robust operational framework, Booking Resort has realized:
Improved website loading speed
Greater server stability and uptime
Faster issue resolution
Enhanced user experience and trust
A Culture of Support—Not Just a Service
This project represents everything we stand for at Beyond. True to the spirit of “Beyond‑ism,” we don’t just operate servers—we stand by our clients and take pride in supporting them with full accountability, every day of the year.
If you're looking for a reliable, globally available, Japanese-quality cloud operations partner, we’re here—and always watching.
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